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Refund policy

Deletion: If the object is already in production, you will not be able to cancel or cancel the order. In some cases, a partial refund cancellation may be agreed, which will be decided at the discretion of the seller for each individual case.
In case you want to cancel your order, no later than 10:00 am (GMT-2), please contact us via the appropriate form 'contact us'.

Return: Item customization is not reversible and therefore cannot be returned. We recommend that you check, before submitting your order, that you have filled in all the customization fields correctly and consult the size table (located below the description of each individual product).

The return or replacement of our items will only occur in the case of obvious manufacturing defects (despite a thorough inspection during production) or in case of mistakes made by NOI made in customization.


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